Setting up your Windows 8 computer to connect to My Private Network’s VPN should take just a few minutes using the L2TP protocol. Please note that your computer needs to be connected to the Internet and able to browse the web before moving on with the instructions below.

While we recommend using our SSL OpenVPN application as the first option to connect to our service on Windows 8, there might be some cases where this might not work well on your network. In this case, you can try this alternative L2TP VPN connection, which is much easier to setup compared to the other protocols.

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Check Internet Connectivity


Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page.

IP Info

This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.

Getting Started

Open up the Search window by pressing (Win+W) keys and search for VPN.
Windows 8 Search Settings for VPN
Select Set up a virtual private network (VPN) connection.
Windows 8 select VPN connection setup

L2TP Connection Configuration

Now enter the VPN details as below:
Windows 8 Enter VPN name and address

For the destination name, you can enter anything you like, however, we suggest you keep it simple and choose MPN GBR for the GBR service or something similar for whichever country you are connecting to.

Internet address: (assuming you’re setting up a VPN connection to the U.K)
Destination name: MPN GBR
Note: If you wish to use our Free service, the servername that you need to use is and your connection will be rotated between different countries we have in our Free VPN cluster.
To connect to any of our other servers, (ie. our USA servers) simply change the Server name and rename the Connection name to reflect another location. For a list of server names, please refer to our complete list of servers here.
Once you’ve entered those details, check over them once more just to ensure they are correct and click Create.

Additional VPN Configurations

You’ll be returned to the desktop again.
Click your network icon at the bottom right corner.
Windows 8 network icon on taskbar
Right click on the MPN GBR connection and choose View connection properties.
Windows 8 view connection properties

The properties window will be displayed. Click on the Security tab and change the Type of VPN from Automatic to Layer 2 Tunneling Protocol with IPSec (L2TP/IPSec) and click OK.

Windows 8 change VPN type from the Security tab

Now click on Advanced Settings.


Select the option Use pre-shared key for authentication and enter the word private in the key box and click OK.

Windows 8 L2TP preshared key

Enabling VPN Connection

Click on the MPN GBR connection again and Connect.
Windows 8 connect to VPN
It will now prompt you to enter your My Private Network Username and Password, these are the same details that you registered with us. Enter them and click OK.
Windows 8 enter MPN VPN credentials
The VPN will now attempt to connect to our servers via the L2TP protocol.
Windows 8 connecting to VPN server
If successful, the VPN status will change to Connected.
Windows 8 connected to VPN

Check your IP Address


If you now check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).


Note: The server IP address and country name will vary depending on the server or country you are connected to.

Need to Change Something?


If you entered the wrong username and password or you want to change the servername, simply right click on the MPN connection and choose the appropriate option.

Windows 8 clear saved VPN credentials

If you want to connect to any of our other servers, ie our USA servers, simply change the server name, please refer to our complete list of servers here.

Any Problems?

Unfortunately it doesn’t always go to plan!

If you have any problems or can’t get connected, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
. We’ll get back to you as soon as possible and try to help.