Setting up your Android to use My Private Network’s MyTelly service should take just a few minutes by following the steps below. These instructions are for the Android on version 5.x (Lollipop), 6.x (Marshmallow), and 7.x (Nougat). Please note that your Android device needs to be connected to a Wi-Fi with Internet and able to browse the web before moving on with the instructions below. You do not need to be connected to our VPN for MyTelly to work, kindly disconnect from the VPN if you have it turned on.

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Check MyTelly DNS Settings

 
Login to our website, www.my-private-network.co.uk from your Android web browser and you should be redirected to the My Subscription page.
 
Select the MyTelly tab on the left hand corner of the screen and click on Setup.
 
Check MyTelly Settings
 
Take note of the DNS server addresses that appears on your screen, you’ll need it during the setup later.


Setup MyTelly on your Android

 
Go to Settings and under the Wireless & Networks section, tap on Wi-Fi.
 
WiFi
 
Tap and hold on your current connected Wi-Fi connection until a pop-up window appears, and tap on Modify Network.
 
Modify Network
 
Tap on Show advanced options and change the IP settings to Static.
 
Static
 
Important: On stock Android firmwares, the greyed out details are only an example. You will need to key in the details manually based on the network you are connected on.
 
The device network details that we need are the IP Address and Gateway address. If you are not sure where to find these, please follow the instructions from the links below:
 
How to find your Android device IP address
 
How to find your Default Network Gateway
 
Note: Unfortunately, there does not seem to be any way to check the Default Gateway address directly from the device unless by downloading a 3rd party app. However, some versions of Android firmware populates these fields automatically so you can just proceed to enter the DNS 1 and DNS 2 fields.
 
Once you’ve confirmed the details above, enter them into the appropriate fields as such:
 
DNS
 
IP Address: Your device IP address
 
Gateway: Your network’s default gateway address ( router IP address )
 
Network Prefix Length: 24
 
DNS 1 and DNS 2: The DNS server addresses that appeared in Step 1
 
Note: Just to clarify, the details above are just an example on our device. This will be different for your device, so please take a note of them first before editing.
 
Tap Save to save the apply the changes.
 
Now, head back to the MyTelly Settings page on our website again.


Register IP Address for MyTelly

 
Scroll down and click on Register This Address. This will register your IP address and also test your DNS setup to indicate whether you have configured the DNS settings correctly.
 
Check MyTelly Settings
 
You will get a Your DNS is configured correctly! Enjoy! message on your screen if your DNS has been set successfully on your system.
 
Confirm MyTelly Settings
 
Note: You will not have to do it again unless your IP address changes. Also, any device on the same network will be able to use the MyTelly service as long as you’ve set our DNS on their device’s settings.
 
Now that you have setup and registered your system, you can go ahead and access any TV content providers that we support!


Any Problems?

 
Unfortunately it doesn’t always go to plan!
 
If you have any problems or can’t get MyTelly to work, please email us at support@my-private-network.co.uk. We’ll get back to you as soon as possible and try to help.