Note: Make sure your Apple iPhone is connected to the internet and that you are able to browse the web.
NOTE: PPTP VPN is no longer supported on iOS 10 onwards, however you can still connect to our service by selecting the L2TP protocol instead following the instructions here: Apple iPhone L2TP VPN Setup
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Note: These instructions were written for iOS 7 and should be smilar for newer versions of iOS, but if you’re on iOS 6 and below, please follow our iOS 6 PPTP VPN Setup instructions instead.
Choose Settings from Main Screen.
Choose Add VPN Configuration
PPTP Connection Configuration
On the Add Configuration panel, ensure you select PPTP at the top.
Then enter the following settings:
Description: MPN GBR
Note: If you want to connect to any of our other servers, i.e. our USA servers, all you need to do is change the server name. For a detailed list of server names, please refer to our complete list of servers.
Account: Your My Private Network Username
Password: Your My Private Network Password
RSA SecurID: OFF
Encryption Level: Auto
Send all traffic: ON
Proxy should be Off
Double check that you have entered everything correctly and then click on Save.
Enabling VPN Connection
To connect to our service turn on the VPN Connection by sliding the VPN ON/OFF button on your device to the ON position. (This slider can also be found at the Settings Menu)
You are connected
Once you have connected successfully, you will be able to see VPN logo at top right of your iPhone screen.
If you want to connect to any of our other servers, i.e. our USA servers, all you need to do is change the server name. For a detailed list of server names, please refer to our complete list of servers.
We usually find the PPTP protocol works fine for most customers, however, it can be blocked on certain networks and/or mobile data connections. If you’re having problems, try the L2TP protocol instead by following the manual L2TP setup instructions in the links below:
If you have any problems or can’t get connected, please email us at firstname.lastname@example.org. We’ll get back to you as soon as possible and try to help.