I have been with My Private Network for years and I cannot sing their praises loudly enough. Both the product and the service are exceptional.
Absolutely superb customer service
Not only is their VPN service great value and stable but their customer service is amazing. I asked quite a complicated question and I received a extremely detailed answer that somebody had obviously spent a great deal of time researching for me. I cannot thank them enough and have absolutely no hesitation in awarding them 5 well deserved stars for their service.
My Private Network – Excellent Service
This service is easy to set up and the customer service is really, really excellent. If I have technical or billing problems I always get a very quick, very helpful e-mail response. The technical service is also very reliable. All in all – good value, with excellent customer service …
Service second to none!
Each time I ask for help, it is fast (NB many other companies too numerous to mention…..), efficient and always solves the issue. I love this service and they deserve their success.
Effecient and helpful
After downloading MPN app to my I-pad, was unable to configure VPN on same. Received e mail saying unpaid subscription. Informed MPN that I was unable to activate the app. Had reply within hour ensuring me that no more requests for unpaid invoices would be sent. Even offered me free weeks trial for when I get system activated.
Very pleased with communication and understanding in this case. Replies were always in a customer friendly manner. Just wish other organisations would adopt same attitude.
From the highest rated VPN provider on TrustPilot.
BBC, Netflix, HBO, Amazon, Facebook, Youtube… why should your physical location determine what you can and cannot access on the web? Using our service put the decision back in your hands allowing you to access what you want, when you want it.
How to access any website
We’re no prudes, but firmly believe some things should be kept private, and your data is one of them. Whether you’re using a public wifi or in a country with questionable internet providers, keeping your internet connection safe and secure should be a given.
How it works
We’ve got an app for that! Windows, Mac, iPhone, iPad, Android, just download the app and get yourself connected. We have comprehensive guides and solutions for most devices and can usually get you connected in a matter of minutes. Give us a try, you won’t regret it.
Setup your device
Got a problem? We’re here to help, just drop us a line and we will get back to you promptly with a solution. Don’t just take our word for it, take a look at our reviews, customer service is our thing and if you aren’t happy, we have a 100% money back guarantee!
Our support page
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