Privacy Policy


Our commitment to privacy

Global Network Services Ltd (GNS) values our customers security and privacy. The only information that we request our customers provide are a nickname, a valid email and a username. We will never pass any of these details on to any other party unless legally compelled to do so.

We will, from time to time, send all registered users a newsletter, but you may opt out of this at any point. We will not send more than one newsletter a month and our newletters will not contain any third party advertisements.

All our payments are processed via 3rd party payment gateways, i.e. PayPal, Gate2Shop, BitPay and Stripe. We do not hold any credit card details ourselves.

 

Monitoring

We do not retain or store any information regarding your internet activity, ie no firewall logs at all.

We do not retain or store any information on the bandwidth you use.

We do not retain or store any of your DNS queries.

We do record your connection and disconnection times for accounting and administration purposes, but that is all, we have no visibility whatsoever over what you do whilst you are connected to our servers.

 

Marketing Emails

Upon registering on our website, you will automatically be served a set of emails which may contain further information, reading materials, and links that will help you get started. Here’s a summary of what you can expect:

Free Trial Emails

1. Welcome (Introduction and installation guides)

2. Examples (VPN & MyTelly best uses)

3. 24 Hours Left (Free Trial expiry reminder)

4. Expired (Free Trial expiry notification)

5. Survey (Leave a feedback)

Free Plan Emails

1. Welcome (Introduction and installation guides)

2. Examples (FAQs and VPN best uses)

3. Reach Out (Followup email if help needed)

4. Survey (Leave a feedback)

5. Recommendation (Paid plan recommendation)

 

Encrypted Email

If you would like to send us a secure encrypted email, please address is to secure@my-private-network.co.uk. Our public keys are available on most key servers or our website.

 

My Private Network Warrant Canary

For an explanation on what exactly is a warrant canary, please see the entry on Wikipedia.

Our current statement is below:



-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

Status: All good
Period: January 1 to June 30, 2018

31st December 2017

Global Network Services Ltd, the owner and operator of the My Private Network VPN service has not received or been served any warrants and no searches or seizures of any kind have been performed on any of our assets anywhere in the world.

New headlines from the Guardian website for today:

North Korea vows to press on with nuclear agenda as Russia denies trade violations
https://www.theguardian.com/world/2017/dec/31/north-korea-nuclear-russia-denies-trade-violations

Lord Adonis calls on Grayling to quit and slams ‘broken’ Brexit government
https://www.theguardian.com/politics/2017/dec/30/chris-grayling-must-quit-says-lord-adonis-east-coast-line-bailout

This document will be updated semi-annually, the next update is scheduled for the 30th June 2018.

Jon Gittoes
Managing Director
Global Network Services Ltd

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It is signed by harry@my-private-network.co.uk, you’ll find the public key on most key servers or our website.

 

Please also refer to our terms and conditions and our acceptable use policy.

Access the internet in the country of your choice


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