Microsoft has finally released their latest operating system, Windows 10 and as with previous versions of Windows, there are many major improvements, but some things will still be the same.
In order to connect to our VPN servers, you will need to know your username and password that you registered with. These instructions and the example screenshots are for connecting to our GBR (UK) service via the L2TP VPN service, however you can refer to Step 7, which contains details of how to connect to our servers in other countries, i.e. the USA, Australia etc.
Not yet registered? It’s quick and easy, sign up to our VPN Service now!
Make sure your system is connected to the internet
Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page, or alternatively go to our homepage and scroll down to this section:
This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.
Setup a New Connection
From your desktop screen, click on the Network icon which can be found at the bottom right hand corner of your screen and click on Network Settings.
Navigate to VPN and click on Add A VPN Connection.
VPN Connection Configuration
Now enter the VPN details as below:
VPN provider: Windows (built-in)
Connection name: MPN GBR
Server name or address: gbr.mypn.co
VPN type: L2TP/IPSec with pre-shared key
Pre-shared key: private
Note: If you want to connect to any of our other servers, (ie. our USA servers) simply change the Connection name and server name. For a list of server names, please refer to our complete list of servers.
Enter your My Private Network account details in the selection box as below:
Type of sign-in info : User name and password
User name : Your My-Private-Network username
Password : Your My-Private-Network password
Tick the Remember my sign-in info if you wish to have the details saved in the system and click on Save.
You should now able to see the MPN GBR icon at the VPN section.
Connecting to the VPN
Return back to the Network Menu and select the VPN connection that you have just created and click on Connect.
The VPN will now attempt to connect to our service and if successful, the VPN status will change to Connected.
You should also be able to see the status of the VPN connection from the Network icon on your taskbar.
If you now browse our homepage or check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).
Need to change something?
If you entered the wrong username and password or you want to change the server name, just select the VPN connection again and click on Advanced Option.
Now click on Edit to update your credentials, server name or the VPN settings.
Unfortunately it doesn’t always go to plan!
. We’ll get back to you as soon as possible and try to help.