Setting up our PPTP VPN service on Windows 8.1 should take 5 minutes with these step-by-step instructions.

Note: These instructions are specifically for Windows 8.1, if you are using Windows 8, please see our Windows 8 instructions. In order to connect to our VPN servers, you will need to know your username and password that you registered with.

Not yet registered? It’s quick and easy, give our 3-Day Free Trial a try now!

Make sure your system is connected to the internet


Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page, or alternatively go to our homepage and scroll down to this section:

IP Info

This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.

Setup a New Connection


Open up the Search window by pressing (Win+W) keys on your keyboard and search for VPN. Next, select Manage virtual private networks (VPN).

Windows 8.1 Search for VPN


Click on the (+) icon to Add a VPN connection.

Windows 8.1 add VPN connection

Enter the VPN Details


You now need to enter the VPN details.

Note:If you wish to use our Free service, the servername that you need to use is and your connection will be rotated between different countries we have in our Free VPN cluster.

To connect to any of our other servers, (ie. our USA servers) simply change the Connection name and server name. For a list of server names, please refer to our complete list of servers.

In this example, we will enter the servername to connect to our GBR servers.

Windows 8.1 Enter PPTP VPN details

VPN Provider: Choose Microsoft from the drop down menu

Connection name: You can enter anything you like, however, we suggest you keep it simple and choose MPN GBR for the GBR service or something similar for whichever country you are connecting to.

Server name or address:

Type of sign-in info: Username and password

Username: Your MPN Username

Password: Your MPN Password

Check on remember my sign-in info and select Save to save your VPN settings.

You should now able to see the MPN GBR icon at the VPN section.


Windows 8.1 VPN created succesfully

Change connection properties


You’ll be returned to the desktop again, right click your network icon at the bottom right corner and choose Open Network and Sharing Center.

Windows 8.1 Open Network and Sharing Center from taskbar


At the top left side, select Change adapter settings.

Windows 8.1 Change Network Adapter Settings


You should now be able to see the VPN connection that you’ve set up. i.e. MPN GBR. Right click on your VPN icon and select Properties.

Windows 8.1 Select VPN Properties


The properties window will be displayed. Click on the Security tab and change the Type of VPN from Automatic to Point to Point Tunneling Protocol (PPTP).

Also, please ensure the option Allow these protocols is selected and and Microsoft Chap Version 2 (MS-CHAP v2) is checked. Once everything are as per the image below, select OK to save the settings.

Windows 8.1 Change VPN type to PPTP under Security Tab

Connect to our servers


Double click on the MPN GBR connection again and choose connect. You can also navigate to this icon via a single click on the network icon at the bottom right corner of your taskbar.

Windows 8.1 Select VPN Connection



The VPN will now attempt to connect to our servers.

Windows 8.1 VPN is attempting to Connect


If successful, the VPN status will change to Connected.

Windows 8.1 VPN successfully Connected

If you now browse our homepage or check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).

Note: The server IP address and country name will vary depending on the server or country you are connected to.

Change something?


If you entered the wrong username and password or you want to change the servername, open up the Search window by pressing (Win+W) keys on your keyboard, search for VPN and select Change VPN settings.

Windows 8.1 Change VPN settings


Click on the VPN connection that you’ve setup, i.e. MPN GBR and choose Edit.

Windows 8.1 Edit VPN settings


You should now be able to see the Connection properties. Simply click on Edit to update your credentials or servername.

Windows 8.1 VPN Connection Properties page


If you want to connect to any of our other servers, ie our USA servers, simply change the server name, please refer to our complete list of servers.

Any problems?


Unfortunately it doesn’t always go to plan!

If you have any problems or can’t get connected, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
. We’ll get back to you as soon as possible and try to help.