Setting up your Netgear router to use My Private Network’s MyTelly service should take just a few minutes by following the steps below. Please note that your router needs to be connected to the Internet and your computer is able to browse the web before moving on with the instructions below. You do not need to be connected to our VPN for MyTelly to work, kindly disconnect from the VPN if you have it turned on.
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Check MyTelly DNS Settings
Login to our website, www.my-private-network.co.uk from your computer browser and you should be redirected to the My Subscription page.
Select the MyTelly tab on the left hand corner of the screen and click on Setup.
Take note of the DNS server addresses that appears on your screen, you’ll need it during the setup later.
Setup MyTelly on your Netgear Router
Login to your Netgear router user interface by navigating to your router’s IP address in your browser.
In this example, our Netgear router’s IP address is 192.168.1.1 but it might differ from yours.
Note: Alternative you can access your router’s user interface by typing in http://www.routerlogin.net in your browser.
If you’re unsure on your router’s IP address, connect to the router’s network and check your gateway address by following the steps in the link below:
How to find your Default Network Gateway
Once you’ve logged in, navigate to Basic > Home > Internet.
Leave all the settings as it is and scroll down to Domain Name Server (DNS) Address.
Select the Use These DNS Servers option and enter the DNS server addresses that appeared in Step 1 into the Primary DNS and Secondary DNS fields.
Note: The DNS addresses shown in the images here are just examples. Please follow the ones displayed on your own screen as indicated in Step 1.
For the Third DNS field, repeat the Secondary DNS address to ensure that the router does not fall back to your ISP’s DNS address.
Click Apply to save the changes and Reboot your router to ensure the changes will take effect on the network.
Then, head back to the MyTelly Settings page.
Register IP Address for MyTelly
Scroll down and click on Register This Address. This will register your IP address and also test your DNS setup to indicate whether you have configured the DNS settings correctly.
You will get a Your DNS is configured correctly! Enjoy! message on your screen if your DNS has been set successfully on your system.
Note: If you get Your DNS is not configured error message, please try again in a few minutes or reboot your router.
Note: You will not have to do it again unless your IP address changes. Also, any device connected to your router’s network will now be able to use the MyTelly service.
Now that you have setup and registered your system, you can go ahead and access any TV content providers that we support!
Unfortunately it doesn’t always go to plan!
If you have any problems or can’t get MyTelly to work, please email us at [email protected]. We’ll get back to you as soon as possible and try to help.