Setting up your Android device to connect to My Private Network is easy with our Android VPN Manager App which can be found in the Google Play Store. Please ensure your device is connected to the internet and able to browse the web before following the instructions below.
Getting the Android VPN Manager App
Click on the Google Play™ Store app icon below from your Android device to download the MPN VPN Manager App.
and then click on the Install button to install the app.
Note: You can also find the link to download both our iOS and Android VPN apps directly from our homepage, My Private Network.
When you launch the app for the first time, you will need to enter the Username and Password that you used to subscribe with us. If you haven’t done so, click here to Sign Up.
Enter your username and password, leave the “Save user information” check box selected as this will save your details for future use. If you do not want to save your details, simply uncheck the box.
Click on the Login button to proceed.
This is the main application screen, the top area shows whether or not you are connected followed by your details:
Username is the username that you are currently using in the application.
IP is your current effective IP address, ie the address that the rest of the internet sees for your device.
Location is the country that your current IP address is linked to, it is this information that service providers use to deny access to geographically restricted content.
Status is your account status with My Private Network, this consists of the service you are subscribed to followed by your subscription status. your subscription status will usually either Active, Expired, Cancelled or Excluded.
Beneath this, you can change or set the VPN settings that you wish to use.
Country is the country that you wish to connect to, if you have a Global subscription, you can choose which country you wish to connect to by tapping on the drop down menu and scrolling through the list of countries. If you only have a single country subscription, you will not be able to change this field.
Protocol is the VPN protocol that you wish to use for the connection.
We recommend that you leave the UDP 1194 Default option selected, which will try to connect to our servers using the UDP protocol on port 1194.
You can also select UDP 4096 ES for the highest possible encryption available for our servers and the TCP connections, which just provide some different options in the event that you are having difficulty connecting via the default UDP protocol.
For more details on the differences of the available protocols, please refer to our Knowledge Base article below:
Connecting the VPN
To connect to our VPN service, make sure you have set the country and protocol as required and then tap on Connect.
The status card will flip to Connecting… and you may notice a few messages in the status bar if you expand it. After a few moments the VPN should connect and the status card will turn green and state Connected.
You should also notice the key icon in the status bar, indicating that the VPN is connected and also that the action button in the application has changed from Connect to Disconnect.
The connection details will also update, and should now reflect the country that you are connecting to. In the above examples, we were physically in Malaysia but after connecting to the VPN, the location has changed to United Kingdom.
Once you are happy that the VPN has connected, simply tap the home button to minimize the app and you can then open the app of your choice and surf the internet as if you were in your chosen country.
Disconnecting the VPN
To disconnect the VPN, simply launch the app and tap Disconnect.
Alternatively, you can swipe down on the status bar, tap the VPN status icon, and it should open the App screen and you can then tap on Disconnect.
Using the My Private Network App Widget
We’ve included a very simple widget, which you can also use to connect and disconnect the VPN.
Add the widget to your home screen by scrolling through the list of widgets on your device and finding the one called MPNVPN Widget. Tap and hold the widget and choose which home screen you want to install it on.
To connect using the widget, simply tap on Connect.
The button text will change to Connecting… and after a few moments, Connected.
To disconnect using the widget, simply tap on Disconnect.
Note: To use the widget, you must have already login to the app or at least saved the login details once from the main app login screen. If the widget cannot find any saved preferences it will state Login and open the main application.
We usually find the SSL OpenVPN protocol to be very resilient, however, it can be blocked on certain network and/or mobile data connections. If you’re having problems, try and test the VPN with the alternate protocols given and on a different network and if it still fails, please use the inbuilt contact form by clicking on the Contact Us option and fill in the required details in the email.
Note: We are aware that the new update does not work as well on some older devices, notably Samsung devices and android TV-box. In this case, kindly try connecting to our service via our PPTP or L2TP VPN by referring the instructions from the links below:
You can also setup the OpenVPN connection using the generic OpenVPN app from the Play Store by following the steps from our Knowledge Base article linked below: