Setting up our L2TP VPN service on Windows 8.1 should take 5 minutes with these step-by-step instructions.
Note: These instructions are specifically for Windows 8.1, if you are using Windows 8, please see our Windows 8 instructions. In order to connect to our VPN servers, you will need to know your username and password that you registered with.
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Make sure your system is connected to the internet
Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page, or alternatively go to our homepage and scroll down to this section:
This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.
Setup a New Connection
Open up the Search window by pressing (Win+W) keys on your keyboard and search for VPN. Next, select Manage virtual private networks (VPN).
Click on the (+) icon to Add a VPN connection.
Enter the VPN Details
You now need to enter the VPN details.
In Internet address, enter GBR.mypn.co for our GBR service, if you wish to connect to a different country, please refer to our complete list of servers.
VPN Provider: Choose Microsoft from the drop down menu.
Connection name: You can enter anything you like, however, we suggest you keep it simple and choose MPN GBR for the GBR service or something similar for whichever country you are connecting to.
Server name or address: GBR.mypn.co
Type of sign-in info: Username and password.
Username: Your MPN Username
Password: Your MPN Password
Check on remember my sign-in info and select Save to save your VPN settings.
You should now able to see the MPN GBR icon at the VPN section.
Change connection properties
You’ll be returned to the desktop again, right click your network icon at the bottom right corner and choose Open Network and Sharing Center.
At the top left side, select Change adapter settings.
You should now be able to see the VPN connection that you’ve set up. i.e. MPN GBR. Right click on your VPN icon and select Properties.
The properties window will be displayed. Click on the Security tab and change the Type of VPN from Automatic to Layer 2 Tunelling Protocol wiht IPsec (L2TP/IPsec).
Also, please ensure the option Allow these protocols is selected and and Microsoft Chap Version 2 (MS-CHAP v2) is checked. Now click on Advanced Settings.
Make sure that Use preshared key for authentication is ticked and type in the word private in the key box as the image below. Then, click on OK to continue.
Click OK again to save the settings and close the dialog box.
Connect to our servers
Double click on the MPN GBR connection again and choose connect. You can also navigate to this icon via a single click on the network icon at the bottom right corner of your taskbar.
The VPN will now attempt to connect to our servers.
If successful, the VPN status will change to Connected.
If you now browse our homepage or check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).
If you entered the wrong username and password or you want to change the servername, open up the Search window by pressing (Win+W) keys on your keyboard, search for VPN and select Change VPN settings.
Click on the VPN connection that you’ve setup, i.e. MPN GBR and choose Edit.
You should now be able to see the Connection properties. Simply click on Edit to update your credentials or servername.
If you want to connect to any of our other servers, ie our USA servers, simply change the server name, please refer to our complete list of servers.
Unfortunately it doesn’t always go to plan!
. We’ll get back to you as soon as possible and try to help.