Setting up your Apple TV 4 media player to use My Private Network’s MyTelly service should take just a few minutes by following the steps below. Please note that your Apple TV needs to be connected to the Internet and able to browse the web before moving on with the instructions below. You do not need to be connected to our VPN for MyTelly to work, kindly disconnect from the VPN if you have it turned on.
Using a different Apple TV? Select your correct generation for the MyTelly setup below:
Apple TV 4 Smart DNS MyTelly Setup
Since there is no native web browser on the Apple TV, you’ll need use a computer to register your IP Address on our network.
Not yet registered? It’s quick and easy, Sign Up now!
Check MyTelly DNS Settings
Login to our website, www.my-private-network.co.uk from your computer browser and you should be redirected to the My Subscription page.
Select the MyTelly tab on the left hand corner of the screen and click on Setup.
Take note of the DNS server addresses that appears on your screen, you’ll need it during the setup later.
Register IP Address for MyTelly
Scroll down and click on Register This Address. This will register your IP address and also test your DNS setup to indicate whether you have configured the DNS settings correctly.
Please note that in this instance, since you are only changing the DNS settings on your Apple TV later and not on your computer, the authentication page will return the following error:
Please do not worry about this message as our servers have already registered your IP address as per the image above.
To learn more about the MyTelly errors, please refer to our article below:
MyTelly errors – Your DNS setting is not configured correctly.
Note: You will not have to do it again unless your IP address changes. Also, any device on the same network will be able to use the MyTelly service as long as you’ve set our DNS on their device’s settings.
Setup MyTelly on your Apple TV 3
Choose Settings from your Apple TV’s main screen.
Navigate to General > Network.
Select your network connection (Wi-Fi if you’re using a wireless network or Ethernet if you’re connected via cable).
Note: For this tutorial, we have selected Wi-Fi but the steps should be similar if you select Ethernet.
Click on Configure DNS.
By default, this should be set to Automatic. Change this to Manual.
Enter the DNS server addresses that appeared in Step 1.
Note: It will only allow you to insert one DNS server address at a time. So only use either one of the two DNS server addresses from Step 1.
Note: The DNS addresses shown in the images here are just examples. Please follow the ones displayed on your own screen as indicated in Step 1.
Click Done to save your changes.
If your IP address was registered successfully as shown in Step 2 and the DNS has been set up correctly on your Apple TV, you should now be able to access the relevant Media Apps on your Apple TV.
Go ahead and access any TV content providers that we support!
Note: If you’re unable to view or download region restricted apps (such as Hulu, BBC iPlayer, etc.), please ensure that your Apple TV region is set to the country that you want the apps from.
If you’re unsure on how to do this, please refer to our article below:
Changing region on Apple TV 3
Unfortunately it doesn’t always go to plan!
If you have any problems or can’t get MyTelly to work, please email us at [email protected]. We’ll get back to you as soon as possible and try to help.