Please ensure your MacOS is connected to the internet and that you are able to browse the web. These instructions were written on Mac OSX Yosemite but the steps should be the same for all versions of MacOS.
NOTE: PPTP VPN is no longer supported on MacOS Sierra (10.11) onwards, however you can still connect to our service by selecting the L2TP protocol instead following the instructions here: Apple MacOS L2TP VPN Setup
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Make sure your system is connected to the internet
Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page, or alternatively go to our homepage and scroll down to this section:
This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.
Add a Network
Open System Preferences and click on Network, click on the plus (+) button in the bottom left hand corner.
Choose VPN Network
You will be prompted to select the Interface and Service Name. Select VPN for the Interface and then PPTP for the VPN Type.
For the destination name, you can enter anything you like, however, we suggest you keep it simple and choose MPN GBR for the GBR service or something similar for whichever country you are connecting to.
Creating the VPN connection
Click on Create, the Interface will be created and you will have to enter the rest of the details.
Next you have to enter the server address.
If you are connecting to our GBR service, enter gbr.mypn.co , for all other countries, please refer to our complete list of servers.
For the Account Name, enter the username that you registered with:
Note: Make sure the Show VPN status is menu bar is checked
Click on Authentication Settings and enter your password in the Password field, click OK.
Click on the Advanced tab and make sure that Send all traffic over VPN connection is checked. Click on OK and click on Apply. You may now close the network window.
Connecting to the VPN
Click on the VPN icon in the status bar and click Connect My Private Network (this assumes you called the connection My Private Network).
The icon will show that it is connecting and once connected the timer will be displayed to the right of the icon.
You are connected
If you now browse our homepage or check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).
Note, the server IP address and country name will vary depending on the server or country you are connected to.
Unfortunately it doesn’t always go to plan!