Microsoft latest Operating System, Windows 10 has a number of major improvements and differences compared to previous versions of Windows, but some things are still the same.

In order to connect to our VPN servers, you will need to know your username and password that you registered with. These instructions and the example screenshots are for connecting to our GBR (UK) service and have been verified against the full version of Windows 10. Step 12 contains details of how to connect to our servers in other countries, i.e. USA, Australia, Germany etc including our Free Plans.

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Video Tutorial

The video below will guide you on how to set up your Windows 10 computer with our OpenVPN SSL service.

Alternatively, you can follow the step by step written instructions below.


Make sure your system is connected to the internet

 

Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page, or alternatively go to our homepage and scroll down to this section:

check your current IP Address

This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.


Download the OpenVPN Installer

 

First of all, please download the OpenVPN installer from the link(s) below:

MPN SSL OpenVPN Download (32/64 bit)

Note: The actual file name might change slightly as we update our software.

When you see the security warning, select Run, or alternatively, save the file and once it has downloaded, click on it to install.

Windows 10 OpenVPN download via Edge browser Run notification

If User Account Control is enabled, you might see a warning, click on Yes to continue.


Install the software

 

At the welcome screen, click Next.

This is the starting screen of the OpenVPN installer

 

and then agree to the license terms.

The License Terms displayed in the installer.


Choose which countries to install

 

The next window allows you to choose which country files you wish to install.

If you have a single country subscription, i.e. just the USA, uncheck the other countries and only the USA connection will be installed.

If you have subscribed to our Global plan, then you can choose to install the configuration files for whichever countries you wish to connect to.

For 3-Days Free Trial: If you’re on our Free Trial, you can access and install the configuration files for whichever countries you wish to connect to. We highly recommend you to install all of them so that you may connect to any other country at your own convenience.

For Free Plan: If you wish to use our Free service, please select the Add Fre Connection to connect to the Free servers.

In this example, we will accept the default to install the GBR and USA connections and click on Next to continue.

Selecting the country's configuration files to install.

 


Select the connection protocol

 

Select the connection protocol to install. By default, the connection will use UDP Port 1194 so if you are not sure, just leave it as it is and click on Next.

 

Select OpenVPN connection port and protocol/


Enter your VPN username and password

 

You now need to enter the VPN Username and Password that you registered with on our web site when you subscribed to our service.

Enter your details and click on Next.

 

Enter your MPN VPN username and password/
 
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Choose Installation Directory

 
If you want, you can specify the directory where our software is installed, we recommend that you leave this as default and click on Install to proceed.

 

Select location to install OpenVPN.


Accept the VPN driver

 

Windows will now install the OpenVPN software. You will be prompted to install the TAP-Win32 Adapter, this bit of software is required to connect to us and you must install it, so click on Install to continue.

Installing the TAP Adapter driver into your computer


Installation Complete

 

Once the installation has finished, click Next to continue.

 

MPN OpenVPN installation complete

 

On the final page, leave Start the My Private Network Service selected and click on Finish, this will automatically start the service for you.

This is the final page of the OpenVPN installation.

 

The installation is now complete, and the service should have started automatically. You should be able to see the MPN icon in the task bar at the bottom right hand corner of the screen. As you are not yet connected, the icon will be Red.

The taskbar that shows the MPN OpenVPN icon


Connect to our servers

 

The VPN setup is now complete, but you are still not connected to us.

To connect, right click on the red icon and choose the country that you wish to connect to, in this case, we will choose MPN GBR for the connection to the UK, and then click Connect.

Selecting MPN Country to connect

 

The icon will turn yellow whilst connecting and the connection window will be displayed.

 

MPN OpenVPN Connecting Status and Log

 

Once connected, the connection window will close and the icon will turn green and you will see a message saying that the service is now connected.

MPN VPN Successful connection notification


Check your IP Address

 

If you now browse our homepage or check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).

That’s it! You are now connected. All your internet traffic will now be transmitted securely via our VPN servers in the country of your choosing.


Change something?

 

If you entered the wrong username and password, or if you want to add any additional country configuration files or remove existing ones, you can use our re-configuration tool.

Search for the Configuration tool by pressing the (Win+Q) keys, and type in MPN and select Reconfigure MPN.

Search for the MPN Configuration tool via Cortana search

 

Once the Configuration Tool appears, select your preferred options and click on Next.

For 3-Days Free Trial: If you’re on our Free Trial, you can access and install the configuration files for whichever countries you wish to connect to. We highly recommend you to install all of them so that you may connect to any other country at your own convenience.

For Free Plan: If you wish to use our Free service, please select the Add Fre Connection to connect to the Free servers.

 

MPN Reconfiguration Tool

If required, enter your user details again and click on Install.

Finally click on Close and your requested changes will have been made.


Re-Starting the service

 

The MPN Service is automatically started at the end of the installation, but next time your switch on your computer you will need to start it manually.

To do this, double click on the Start MPN Service icon on the desktop or alternatively search for MPN and choose the Start MPN Service option.

Start MPN Service desktop icon

 

Once the service is running, you will see the Red VPN icon in the task bar again and you can right click on it to connect, as shown in Step 10.

MPN OpenVPN taskbar icon


Any problems?

 

Unfortunately it doesn’t always go to plan!

If you have any problems or can’t get connected, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. We’ll get back to you as soon as possible and try to help.