What VPN protocol are you using on your iOS device?

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To check on the VPN protocol you’re currently using on your iOS device, please follow the instructions below:


1. On your homescreen, please select Settings.


2. In the Settings menu, please tap on VPN, and once you see the VPN configurations screen, you can proceed in one of two ways:


i. If you have previously used the older version of our iOS app ( version 1.0.5 ) to install a VPN connection profile, you will be able to determine the VPN you’re using from the VPN profile list as shown in the images below.









ii. If you’ve manually set up the VPN on your iOS device, please tap on the blue i icon shown on screen next to your chosen VPN profile.

Note: Regardless of whether or not you’re using our VPN app manager, by tapping on the blue i icon, you will see the following menu which will also list your VPN connection type. 









If you need any further assistance in this, please don’t hesitate to contact our technical support staff at [email protected] and we’ll advise further.