How to check the software version on your iOS device

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With updates coming to iOS on a regular basis, there may be times where it would be best for you to confirm the version of iOS you’re currently on. 


This can be helpful in resolving any problems in the event that any app causes issues with your device.


On an iPhone, iPad, or iPod touch


To find the iOS version installed on your device, please follow the steps below:


1. Open Settings 

2. Go to General 

3. Go to About.


In the following screen, scroll down until you see Version.


This will show you the version of iOS you’re currently using.


If you need to send a screenshot of this screen to us, please visit the link below which will guide you on taking screenshots on your device:


Taking screenshots on iOS devices


If you need any further assistance, please don’t hesitate to contact us at [email protected] and our technical support team will advise further.